I Heart Your Face!

Heart shaped face measures narrow at jaw line, wide at cheekbones and/or forehead.

Any styles you wear should be fuller at the top than at the jaw line. Upswept at the sides and off the forehead is a flirty look for you that plays up your best features. Fullness at the bottom, with hair directed forward onto the cheeks gives you the appearance of a wider chin. Wisps on the jaw area or wavy bangs can help give a wider, rounder appearance that evens out face. lf you are a dramatic heart shape, you need to leave weight in the back nape area. This will achieve more balance between your dramatic cheekbones and more narrowing chin. The soft layered bob styles are ideal.
Or if you prefer, curls or loose waves, shaped from the ears down, add width and fullness to your chin Curls or loose waves, shaped from the ears down, will add width and fullness to your chin. Upswept at the sides and off the forehead further emphasize your feminine appeal

The perfect bob for a heart face doesn't hit above the chin. A long bob with fringe on a heart-shaped face looks great, just make sure the bob falls at your chin or just below it.

Draw attention to your eyes and cheekbones instead of your chin with long, sideswept bangs; they look great with any length of cut. You can do a shoulder-length cut with long layers, or long hair with these bangs.
Brow-grazing fringe is a great look. The bangs draw the eye up away from the chin and hide a large forehead. Make sure the bangs are long and skim the brow.

Want long hair? Go for long layers that graze your cheekbones, this will downplay a pointed chin.

Avoid styles that cling closely to your face, mirroring the heart shape, as well as blunt-cut bangs and harsh, choppy layers. Styles that are shorter than your jaw line. Height at the crown. Severe looks that are swept back do not enhance a heart face shape.

Squaring Up To The Mirror

Square is NOT a bad thing! Strong, angular jawline is the difference between a square and round face. If you were to measure your head from top to bottom and side to side, they measure about the same.

You just need to accentuate the positive and minimize the negative. How do you do that? Here are some guidelines:

Bangs ~ blunt cut bangs make a square face appear even more square. Longer, side swept bangs help to soften lines and the harsh lines.

If you have sharp, angular features, a severe ponytail or bun highlights them. If you like that, great. But this look is a typical "don't" for square faces.

Long layers complement a square face, especially when they begin at the jawline and continue downward. Layers around your face will soften the harsher angles.

If you have curly hair, try to keep the length below the jawline. Curly hair tends to frizz up when too short and a longer cut weighs down the curls so they're less "poufy." Texture in the form or curls or choppy ends is a great look for square faces. Waves also soften angular features.

The pixie cut is gorgeous on petite women with small features. But this look would only highlight angular features, making them appear too harsh.

Can I Get a Diamond?

Diamond shaped is a cross between heart and a dramatic oval. It is widest at the cheekbones, and narrow equally at the forehead and jaw line.

Your face shape is balanced and dramatic. You can definitely experiment with a variety of styles because almost everything works with your face (as long as you are a true diamond).

To balance a narrow chin, you should go for a atyle with a rounded shape and fullness at the bottom. Wide wispy bangs help to create softness and an oval look.

However, if you are a dramatic diamond shape, you need to leave weight in the back nape area like someone with a heart shaped face. This will achieve more balance between your dramatic cheekbones and more delicate chin line.

Also, you must take into consideration your facial features. Do you want to play up your eyes or your nose. Bangs for instants can accent your eyes, while hair off the forehead can balance your nose in profile view.

Another 'Round' Face & Doubling Up

To determine if you have a Round Face - you can actually use a measuring tape. It will be as wide as it is long (varying within 1/4" to 1/2"). People with round faces usually have fullness at or below their cheekbones. They also tend to have wide hairlines, while their necks appear to be shorter.
There is no 'perfect' haircut for a round face shape, because everyone has different hair, texture, shape, length, wave, and porosity. These are just some guidelines to help you achieve your best look.
-Layered or textured bangs tend to look better than straight or super heavy bangs.
-Styles that provide height at your crown make your face seem slimmer.
-Styles that accentuate the length under your chin towards the top of your shoulders (example: shag).
-Keeping the sides of the hairstyles closer to your face to not accentuate the width.
And another topic....
Double chin - how do we take the focus away from our 'nonpositive' qualities?
~If you keep the hair around your face above chin level, it draws eyes upwards. The back can still be a little longer, and a bob could be ideal.
~A short cropped style makes a short neck appear longer. Wearing long hair up gives the same effect.
~Well placed highlights help to slenderize a round face to help it to appear more oval.

"Face" Forward - Oblong Shape

Oval is what the world views as 'perfect'; symmetry as well. But for some reason, everyone is made in their own wonderful way, but for some reason....we still want to be 'perfect'.

Oblong transformed into oval - the object is to minimize height and add width. Styles such as the wedge and graduated bob haircuts add width in all the right places. When the hair hits at the chin or shoulder, it also helps to take away from the longer length. Straight across bangs with a side part also helps to minimize the length of the face. When you have wavy or curly hair, layers help to soften the face as well.

Avoid hairstyles that add height on top or at the crown. Middle parts will do the same, just like straight across, blunt bangs.

Dandelion Network

The grass is always greener on the other side, right? Not always, especially when it comes to your hair and it's health. Sometimes when you are constantly putting heat and pressure on your hair to get it to 'perform' the strands get a little 'burnt out'. Working with what you naturally have is always easier.



Read the rest on the Dandelion Network Blog!
http://thedandelionnetwork.blogspot.com/

Another Photographer

Some more photos from the hair show in case you wanted to order them!

http://www.justinbrockeyphotography.printroom.com/ (Hint: Click on Ihloff Fall Collection 2009 for this past year!)

Ihloff Christmas Party Time!

Join us for festive holiday treats and delicious Candy Cane Hot Cocoa Cocktails, or come by any time throughout the day to celebrate the holiday season with us! You will receive double Pure Privilege points, 20% off all additional retail with the purchase of three or more Aveda Holiday Gift Sets, and enjoy complimentary Aveda product experience centers.Ihloff Gift Cards are available in any denomination - so remember the perfect gift for your friends, family, co-workers, babysitter, housekeeper, teachers and secret Santa!


Date: Thursday, December 3, 2009
Time: 5:00pm - 7:00pm
Location: Utica Square and South Memorial (I'm at the south location this evening!)

Happy Holidays & Gift Set Time!

First - Happy Thanksgiving to everyone! Hope you enjoyed your Thanksgiving Turkey (or Tofurkey!) dinner!

Now, I'm sure if you've been into our salon since...Halloween (???) then you've noticed all these crazy boxes up front. Well, I'm here to remind you myself. Aveda doesn't ever do discounts or sales on their products, with the exception of Christmas. They package certain things together and take a percentage off - so even if you're not shopping for someone else - buy for YOURSELF!

First picture (above) is the Himalayan candle. If you have not smelled it, you're missing out. Vanilla, cinnamon, and organic clove bring the holiday memories back (soy based even!).

For those of you that use the Hand & Foot Relieft, they are packaging them together, along with the travel size. ($11 discount buying them together)

Color your hair? Color conserve is what keeps my bright red hair the color it is. Aveda is pairing it with Phollomient to save you $5.

With winter weather comes dry hair unfortunately. But we are fighting back with our Dry Remedy gift set. Shampoo, conditioner, mini hair masque (improves moisture in hair up to 73%!) and then a smoothing fluid for styling purposes - $10 savings.

There are a few others for those random people on your list. Men, teenage girls, I don't know anyone in my family that refuses the Aveda that I buy for them!

A Different TYPE of Gift...

Do you remember when I had to take that Saturday off back in....like September or something, and spoke about some crazy photoshoot thing I did? Well this is the video of it! And I'M in it!



http://s807.photobucket.com/albums/yy357/thedandelionnetwork/?action=view&current=FAB_Promo_final.flv

Sarah Adams is the creator of The Dandelion Network and she approached me about a year ago, when I first started as a stylist on the floor. She had been going to a Master at Ihloff, but she LOVED my scalp massages and shampoos so much, that she followed me when I was out on my own. Well, we've teamed up together, along with Chealsea Price, owner of Magnolia Artistry, to do On-Location Boudoir Sessions. This previous one was at the Price Tower in Bartlesville, OK. A very different type of building, with super cool architechture let Sarah have fun with the shooting.
I participated for a very short mini session, just so Sarah could use it for the video (who Sarah Pendergraft, owner of PenWeddings shot). I also did all the hair for the models, so there's a little bit of that going on as well. It's not the 'salon setup'; no mirror, a little strange table for curling irons and such, but we made it work! Chealsea and I teamed up and made the girls as beautiful as possible before they went and strutted their stuff for Sarah!
Now...why am I sharing this with you? Because....we all know that it is the holiday season and then Valentine's Day, and I'm sure your Anniversary is coming up too. What a PERFECT gift for that special someone! Now, I think at this point in the year, it would be a little close for 'on time' Christmas presents, BUT Sarah does do one-on-one sessions and groups of friends for like a "Ladies Night". You can contact her at sarah@fineartboudoir.com.

It's fun, I promise. I was a little nervous at first, but the 2 glasses of wine helped a little too!

Update On Dandelion Blog

This time is about how to communicate properly!

See more about it here:
http://thedandelionnetwork.blogspot.com

Holiday Contest Time!!!

I have a new contest!!! E-mail me your most memorable Christmas ever, and I will add my own special touch to this year's Christmas for you!



I still remember when I was a little girl and getting a dollhouse for Christmas. I always loved Polly Pockets and things as that sort, so when I snuck downstairs in the middle of the night and discovered this super cool little house already put together I couldn't help but begin to play with it. The morning came and I pretended to be surprised, already trying to deceive at the age of 5! Before I went to bed, I had put the doll to bed, my dad had put her in the bathtub....I was caught. So after that, there were a little stricter guidelines for Christmas Eve for our family!

So send your most memorable Christmas to christa.michelle.stylist@gmail.com to enter the most current contest!

Don't Take Over Our Salon!!!

I'm sure you've heard of this TV show - Tabitha Salon Takeover, or something along those lines. Ultimately, this woman goes in and observes how the salon is run and the employees actions and then helps make their business more successful. I saw a preview for this and decided I would add it to my DVR list, what could it hurt right?

Oh my gosh, I saw so many unprofessional things going on - WOW. There was a woman tonight that had been doing hair for over 17 years that had 'bleed marks' with her foils, missed spots while she colored and definitely got her feathers ruffled when Tabitha told her it wasn't good enough and that she was lazy.
I got to thinking about that, and in our salon, you have to go through the Assistant program. You work with the Masters and Advanced Masters and take classes. Education is so important here, and doing things CORRECTLY! It's not even your client and yet, if you DO miss a spot for color, the stylist in charge will definitely let you know that's unacceptable.

Also, this woman was not being able to take constructive criticism, especially about her clothing (she dressed like a disco ball). I always welcome new ways to do a haircut or little helpful hints about it, especially if it's something I struggle with. Or if the client has figured out something that's not working for him/her, but they can also identify what they KNOW does work, and we can continue forward.

Sometimes my guy friends will tell me that I should leave Ihloff and go to a different salon because Ihloff is 'too big' or has 'rules' or what-not. I tell them and believe that they're crazy. When I first moved to Tulsa, I didn't know where to go and began working at the Polo Grill in Utica Square (amazing food and service if you want a REAL experience BTW). The clientle there is extremely picky, but many people recommended Ihloff and I thought to myself, "If I'm working in the best restaurant in town, why don't I also work for the best salon?" So...the interview and application process began, the Assistant program was finished, and then the stylist's journey began.

I have noticed when I venture out in Tulsa or hear about other salon's and what goes on inside, I know once again that I'm at the right place. I suppose Tabitha could come in and try to 'take over' but I'm not sure that she would find a whole lot to change. We wear black everyday, so no disco balls. We DON'T talk back to our managers especially not the way that that crazy chick did last night. We try to treat everyone from the front desk coordinators, to the girls in the call center, managers, nail techs, spa hostess, everyone, with the same respect. There are so many of us, if we didn't, it would be very enjoyable to work there. Oh, and the learning from other stylists, or perfecting your work, I believe we all do our very best as often as possible. Sometimes a certain client doesn't 'fit' a stylist, but that's the beauty of our salon. There are SO MANY of us, all with different personalities, different eyes, that there's sure to be someone that can help you look the way you need or help teach each other in the process.

Small Changes Can Make A Big Impact

Are you bored with your hair? Who isn't at one time or another? Here are just a couple little tips that you can do to change it up!



~ Change your part. Sometimes just switching which side you part your hair on can be a big enough difference and add some necessary volume to your hairstyle in between touch up cuts.



~ Switch from curly to straight or vice versa! It is winter now and the humidity isn't such a big deal, so take the time to straighten your hair if you want! One thing to remember though, DON'T wash it everyday! If you DO take the time to straighten it, try to wear it that way for a few days. Save time, product, and your own energy.

~ Add bangs. This is a very small part of your hair but totally transform a haircut. Side swept, wispy short bangs, blunt bangs, totally different look!



~ Deepen the color. Adding some copper, redlights, lowlites are trend right now. It's winter, but we don't want to be ashy, drab, and dull. We want to enhance what you have, and really make it pop!



~ Play with your hair. If you always wear it down, take the time and pin up a couple pieces. Add a look 'poof' to the back and just pin up the sides. (Backcombing is your friend and NO the 'bump-it' is not allowed!) A cute headband or bobby pin can make an ordinary day extraordinary!

Reminder!

Make sure that you're keeping track on the Dandelion Blog as well. I posted a little tip and education about Aveda and the wonderful company I work for!

http://thedandelionnetwork.blogspot.com/search/label/Ihloff%20Stylist%20Christa%20Michelle


To check it out!

Fall Hair Show Picture Time!!!

I know that you're all just as excited as I am to view the photos that were taken this past Thursday. I've had time to view Jeremy Charles's website, and I just want to compliment his extraordinary talent.

http://jeremycharles.zenfolio.com/

Click on the Ihloff link.

My green space model is at the end of page 4 & beginning of page 5.
Our Hansel & Gretel are page 8 & page 9.

And for SOME reason (?!?!?!) my scarecrow did NOT get her picture taken! :-( I am very upset over this because I worked on her hair for over 2 hours! But...that's alright. These are the models that I worked on and then any other "Good Guys" you notice, they were also included in Crystal & my brainstorming (Little Red Riding Hood, Little Bo Peep, Cinderella, Snow White, Prince Charming 1 & 2).

This show was SO much fun and I hope that everyone will keep it in mind for next year and we also have Refresh Tulsa in April. It's not QUITE as big as this, and it's focus is more on Earth month.

The Dandelion Network

As many of you may or may not know, I am a very busy little lady. The Creative Team's latest project is over though, the Fall Hair Show (pictures soon to come!) but I thought I would introduce you to another group that I have been involved with!





The Dandelion Network is a group of creative women that supply services for other women. Most of the other women own their own business and work here in Tulsa. There are about 12-18 of us now I believe, and we just continue to add more! It's been a really great experience being able to bounce different business ideas off of each other and partnering with other women to dive into new expeditions with more help.

If you would like to check out my Intro - http://thedandelionnetwork.blogspot.com/2009/10/christa-tyler-marilyn-ihloff-salon-and.html.

You can continue to look around and check out the other women and see what different options you have in Tulsa!

Thursday Is The Night To Not Forget!!!

Ihloff's greatest event of the year will be tomorrow Thursday, October 22nd at 7Pm at the Convention Center downtown. If you have not gotten your tickets yet, it's NOT too late! Stop by the salon tomorrow during the day to pick them up for $15 or $20 at the door.

I am in charge of the Prince & Princess (Good Guys) segment, and I'm SUPER excited about my characters! I do not want you guys to miss the 'other work' that we capable of here at Ihloff! Plus, we get dressed up and get to experience something different than your typical Thursday night in Tulsa! It will be a very awesome evening!

Remember, this IS a benefit for Resonance; last year we raised almost $60,000 for the organization. They help women that have been incarcerated for nonviolent crimes return to 'normal' lives in our society by teaching them coping and life skills. We work very hard and need your support to help make this work!

I hope to see everyone tomorrow, even most of my GUY friends are coming, so this is for BOTH sexes! Bring your boyfriends and husbands ladies!

Dirty Is Not Always A Horrible Thing!

I know we've discussed this before, but I wanted to reiterate and bring up a few new tips.

First off, you should be only washing your hair every other day or even every 2 days if your hair is thick and coarse. Guys - that means you as well! Your scalp may take a week or two to get used to your washing it less, but it will adjust in time.

There are a few times in particular that you need to resist washing, even if it's time to.

1. If you're coming in for a haircut! I'm going to wash it anyways, so let me do my job! Like I just said, only wash it every other day, so there is absolutely no reason to wash it more than once a day.

2. If you're coming in for color - it is so much easier for me to foil hair when it's a little dirty because the 'fly aways' lay down much easier for me. Less 'fly aways' mean less time fighting little hairs and better color all together.

3. If you're getting an updo - Dirty hair holds better than clean hair because as I just mentioned, the little hairs lay down much better. If you are going to do an updo, you usually know plenty ahead of time about the event, so try to wash your hair at least 24 hours in advance of your appointment. Having that little bit of extra oil in your hair adds much more shine, and makes everything look picture perfect without adding extra product.

And now onto how-to. Shampoo and condition, separately. Yes, two steps. And the type of product you use is very important as well. Pantene has wax in its shampoo that builds up on the hair and too much protein that makes the hair break off. Herbal Essence and Suave are much too harsh for the hair. The rest that you buy off the store at Wal-Mart or a department store are not much better. I have worked with Matrix, Biolage, Rusk, Aquage, American Crew, Nioxin, Nexus, S Factor, and now Aveda. I will admit that Aveda is my favorite so far, and not because it's what my salon supplies. I can now finally make the hair in the salon that I see in magazines. Plus, it makes me feel better that I'm not putting strange chemicals on my scalp. Best of all, my vibrant red hair stays better than ever!

Wow-E-Zow-Ee! Busy time!

I didn't think that the 'busy season' started until November, with the holidays pushing in, but I'm not so sure that's the case now! One of the girls in the call center surprised me the other day. She mentioned that one of my guests had missed her appointment and then to reschedule it took her two weeks later to find a time that would coincide with the two separate schedules.



Brings me to point #1. If you cannot make your appointment for any reason, please just call ASAP. I usually have people on the waiting list for my Tuesday and Thursday night and sometimes Saturdays too. If you call to reschedule, they will probably take that time spot instead. Which means - the spot they had before, MAY work for you better! Then I'm also not sitting at work with no one in my chair, knowing that someone else wants to be there. Win-Win-Win situation for everyone! Yay! (Although, every now and then a break is good, but that's why I schedule a 'lunch'.)

Point #2. I mentioned Wait List. Yes, I do have one. I know so SO many people work. That's why I have adjusted my schedule to be to accommodate everyone's needs. I know that I am NOT a early morning person. Aka - I do NOT have an 8:30AM - 2:30PM shift because I know that it does not work for me, my lifestyle, or even most of my clients.

Sunday: 12PM - 6PM (at Utica, Midtown)
Monday: 9AM - 5PM (South Memorial)
Tuesday: 12PM - 9PM (SM)
Thursday: 3PM - 9PM (SM)
Friday: 10AM - 4PM (SM)
Saturday: 9AM - 5PM (SM)

The Wait List is not complicated, although sometimes you have to just remind the call center/front desk about it. They will try to get you scheduled as soon as possible, but if there is another earlier time/day that works, just let them know. Then, in the event a cancellation does happen, you can get in even earlier!

Point #3. I did list my days and hours again, although they are listed on the right hand side of my blog. I wanted to point out that they are flexible, to an extent. Now, I'm probably not going to get out of bed at 7AM to come in for a kid's haircut on my day off, but I do enjoy what I do. I've pointed out to some of my guests that I'm not married, no children, no pets, no boyfriend (yes...I know, STILL), and not even a lease on my apartment. I really have 0 responsibilities. And I love my work. So if you're having problems scheduling, call and talk with the call center, schedule something and then send a note over to me if something isn't working well. I'll call you personally, and see what we can do!

I did want to thank everyone for how sweet you are and it is because of you that I get out of bed and leave the house everyday. I was homesick for Iowa when I first moved here over 2 years ago, but I am so incredibly grateful for having made the choice that I did to move here. I think it's been the best thing I could have ever done, so thank you for helping in that!

~Christa

Fall Trends Class

Usually on Sundays, I have to be at work at 12PM. That's usually fairly early for me, but this past Sunday, we had Trends class even earlier: 10AM. So hairstylists from both Utica and South locations came together with bagels, fruit, and cream cheese to learn the newest color formulas, color techniques, and hairstyles!

The 'shag' is coming back in full force, just with more texture, movement and a little different cutting style. Everything can look really full and layered when you round brush or just soft and trendy when you flat-iron the hair instead. It's so amazing how different one haircut can look with just how you style it.

There was a REALLY pretty red color that we did on a live model as well. It's perfect for fall with how rich the color is. The techniques that we learned weren't super different, but just little 'splashes' of color instead of being bold, bright, and in your face.

I know I'm definitely ready for a change in color and style, and not just because of the weather cooling down. When you do the same thing for too long, it just brings you down because you feel stagnant, so...it's time for CHANGE! But TRENDY change!

Deeper Richer Color Time!

The weather is getting cooler, the leaves are starting to change, the fall colors are so rich and pretty! So...it's time to incorporate those colors into your hair! There are a few different options, both permanent and semi-permanent. Aveda's permanent haircolor is 97% naturally derived and semi is 99% natural, so often times your hair feels in better condition after the service. If you want to do an all over color or just foil in some low lights to enhance what you currently have, it's definitely time for a change!

Creative Team Storyboards!

Last night the Creative Team met at Baxter's, yes, even with the down pouring of rain. After a little snack, a little discussion and some sorting through model pictures and assigning characters, we were on the right track! We then sorted through tons of hair magazines and with a little SNIP SNIP and a little paste and arrangement, we had a collage for each different section. Crystal Lake and I are in charge of the Prince, Princess, and "Good Guys" section. I'm super excited about the Scarecrow and Cinderella. Braids and dirt and straw all mixed together, is going to be SO MUCH FUN!

Like I mentioned before, our show is Thursday, October 22nd, downtown at the Convention Center. Tickets are $15 beforehand, $20 at the door and it's a benefit for Resonance. And really...this is all I'm probably going to be talking about for the next 4 weeks!

Slumber Party / Fine Art Boudoir Information

Ladies!!!

As you all may know, I am part of a networking group called The Dandelion Network. Monday, September 21st is our next meeting & the next meeting will feature Sarah Adams alongside Kristi Bromagem of Slumber Parties. Sarah will be discussing her Fine Art Boudoir Photography & Kristi will be hosting a mini Slumber Party. Slumber Parties are a LOT of fun & Kristi is so informative not only about the products she sells, but she also is amazing at educating women about their bodies - you would be surprised at the things that you may not know about your body! So if you are looking for an idea for your bachelorette party/just want a fun night out with the girls, let me know & I will put your name on the list! Due to limited space I can only personally accept a max of 3 guests. If you are interested in attending, please send me an e-mail to christa.michelle.stylist@gmail.com and I will pass along the details!

~Christa

Hair Extensions!!!

This was the little experiment that I did the Tuesday after Labor Day with Erin Coleman, one of our esteticians daughters.

Before Hair Extensions


This took me from 11:45AM - 7:30PM to complete, with haircut time!

After Hair Extensions!




The hair is real human hair and it is placed in the hair by using a little crochet hook, an aluminum ring and then some pliers to secure the extension to the real hair. Very tiny sections have to be taken, but they should last 3-6 months and then she will come in as a need to basis to replace any that have fallen out. We'll continue to color her own natural hair every few weeks, because she's a few levels darker naturally and who doesn't love being a blonde?!

Ihloff's Hair/Fashion Show!!!

2009 Ihloff Creative Team Fall Collection:
A Benefit for Resonance Center for Women
Thursday, October 22, 2009, 7:00-9:00 p.m.
Tulsa Convention Center, Assembly Hall

Imagine a night where fantasy and reality meet...a night where cutting edge style, amazing talent and creativity meet in the setting of a high energy hair/fashion show! All of this, plus the knowledge that you are helping other women fulfill their dreams! We invite you to gather your friends and please join us for this spectacular event.

VIP Pass: cost $100 per pass
Benefits: entry to the exclusive VIP pre-party with food, wine, music and chances to win prizes, such as mini spa services from Ihloff Salon and Day Spa, and premier seating for the show. Proceeds benefit Resonance Center for Women.

Corporate Sponsorships also available. For more information, please call (918)587-3888 or email aamatucci@resonance.org

On Location Rendezvous With Fine Art Boudoir Photography!

Sarah Adams, owner of Fine Art Boudoir Photography and Chealsea Price, owner of Wild Magnolia Artistry and I sat down Friday evening to have a little chat about our previous experience at the Price Tower Hotel in Bartlesville. We discussed what worked, what we need to do differently and so on.

I'm so excited though because our next On Location Sessions are going to be Saturday, November 21st! I believe between the hours (daylight) of 8 - 5, we'll probably be able to fit in 7 girls. Hair, makeup, pampering the hour before, and then a full hour with Sarah. Great fun and lots of sexy clothes and pictures! Our next location will be at the luxury boutique Ambassador Hotel in Tulsa, Oklahoma.



Sarah Adams - http://www.fineartboudoirphotography.com
Chealsea Price - http://www.wildmagnoliaartistry.com

Han's Class...The New York Master Teacher!!!

Han's is definitely one of my favorite teachers! He lives and works in New York, but I don't believe he's always been there. But he decided to join us at Ihloff the 23rd and 24th of August for a class on Technical Texture and Shape. Oh my gosh, I haven't learned that much...in forever. And I had so much FUN doing it!

He spoke about the different textures of hair and which tools we should be using to create certain looks. Needless to say, we were breaking out the clippers that we had put away in beauty school and using our razors and texturizing shears more than ever!

I got to just simply do technique on Sunday, but Monday was the really fun part. We all had to write down a decade, a place we felt at home, and a feeling. We put them all in separate bags and had to draw. After that, we didn't start cutting, but we started brainstorming on what each thing made us think about. I drew the 40's for the first one. And I....yeah, don't know a whole lot about that time period. I narrowed it down to Ice cream social and love letters with perfume. That's what I was going to make hair be about! (?) I think my Miss Manequin with her long soft flowly layers actually did a great job in telling my story. After that...I drew New Zealand. Um...? Nothing comes to mind....so the girl that had written that place gave me a little insight. "Desolate, remote, separate" was what I went with. Yes, my girl with choppy bangs and lots of texture looked like she was coming from the wild; YES SHE DID! And then...Sorrow was my emotion. Sorrow and a short asymmetrical haircut seemed to go hand in hand....so that's how my manequin still remains. Sorrowful, but with...'interesting' hair.

I loved doing these new techniques in class and have definetly taken them back to the salon and incorporating using different instruments more than usual. So when, no if, you see me pull out the clippers, razor, or texturizing shears, get ready for a better haircut!

Help For Brides

I'll be here tonight along with some other members from the Dandelion Network! If you or anyone you know of needs some extra help, or even just some fun time with other women, come on out!

Boudoir Sessions with Yellow Chair Photography

This past weekend was CRAZY! Sarah Adams, the owner of Yellow Chair Photography had put together a model call for a Boudoir Sessions in Bartlesville at the Price Tower Hotel. Frank Lloyd Wright built that hotel and it was quite interesting being inside there!





Friday afternoon we had 4 girls that came in to do shoots. Every girl was unique and different. Some were more nervous than others, some brought wine to help calm their nerves! But by the end, they were all walking around, laughing and worries gone in the wind!

Saturday was quite similiar to the previous day and I even participated in a short session as well. Sarah Adams took my photos while Sarah Pendergraft filmed us both. The model casting call was basically for usage of photos for a new portfolio, website, and the video on YCP's website should be REALLY cool.

It was a lot of fun though, meeting these girls and it's so nice to feel sexy and be able to feel confident and look good, all at the same time! I'm super excited to see all my edited photos and the upcoming photo shoots!

Foiling Fun

It's quite amusing to me that when I started beauty school back....5 years ago...almost, yes. Wow, that was a while ago. Anyways, in school they gave you about 2, 2.5 hours to foil someone's hair. I remember when girl's would come in, and we would begin foiling and it would honestly take an hour, hour and a half, sometimes 2 HOURS just to put the foils in. Sometimes, we even worked as a team, 2 girls foiling 1 girl's head of hair.
I remember one time, I had put a ton of foil in this girls hair because she wanted to be blonde. After I finished, she continued to pick up the hair that was not in the foils and asking "Is this going to be highlighted blonde too?" in a really snide tone. I remember thinking to myself that day that if she wanted to be all over blonde, that we should have COLORED her hair not just highlighted it. But...oh well. We didn't really know what we were doing anyways!

But it's so amazing to me how different someone looks when you brighten their hair color. Most people naturally have a very neutral or even ash hair color. The eye prefers something with a little more warmth or gold to it. It just views it as being richer, prettier. Often times just popping in a few light blonde and some of your own natural level is enough to brighten your current color without too much upkeep.

OR you can be totally crazy and do bright red, purple, blue...even green I suppose if you would like! I know some of the schools around won't allow their children to have unusual hair color, but for the rest of us, having a little fun never hurt anyone!

A few months ago, I took a foiling class, Pure Foiling, that discussed different haircuts versus foiling techniques. Every class I go to, I just learn so much more, even things that may not pertain to the actual subject. I never thought about before how if your haircut is layered a lot, then you should foil a certain way compared to if you have no layers in your haircut at all. Some of the things I did automatically because it just seemed logical to me, but some things were a nice surprise.

So...onto more color, foils, and cuts tomorrow! Superb Saturday at Ihloff!

Hair & Makeup & Color OH MY!

I came to a realization the other day. Obviously...I know a little about hair, a little about makeup, a little about beauty. Some of the things that I just know, think of as common sense, are NOT for most people. I suppose it's from reading those hundreds of teenage magazines when I was younger or spending that hour and a half getting ready every morning while I was in high school. I suppose that was defnitely considered an 'experimental' time. No real instruction, just me deciding what looked acceptable.

Well, not everyone was as crazy as I was back then or didn't experiment as much. (And that's why they're CEOs and marine biologists and craziness like that!) And I forget that, but that's why I love where I work even more! Whenever anyone gets their hair colored, because it can be a little of a messy process and you have processing time anyway...we have a complimentary Color on Color. What that means, is either while you're processing or after we're finished, you go with one of our Aveda Advisors (makeup artists). If you have any questions or anything specific you want to work on, they will definitely help to answer any questions. I have learned so much just from watching them work with other people and what they have personally taught me as well.

So make sure that when we do your color, that you have the time to go up and sit with them, and to NOT work out after you come in!!! It's date time then!

Wow....

Today was probably the busiest day that I've ever had. I was booked solid from 9AM until 5PM, with the exception of a 30 minute lunch break. Haircut, foil with color, haircut, haircut.....etc, etc, etc.
One of the girls from the call center called halfway through the day and wanted to know how my day was going. "Busy, but good so far." "Good? Do you think you could fit in one more haircut today?" I look at my full schedule and think...and of course, say yes. So everything is according to schedule, up until the 'add-on' haircut, but it was a good thing. The woman was from Missouri and needed a non 'soccer mom' look. And because it was my second to last appointment, I didn't run too late.
Today many people came in, were very sweet, were made more beautiful and it was a great day in general! Nothing crazy happened, a little stress, but still under control. Great times and tomorrow is Saturday; today was JUST Friday!

The World Is Just A Stage...

As well as my mirror I suppose. Today Michael Baker came to Tulsa and gave a class called "5 X 5 The Stage". First thought...what is the 5 X 5 stand for? It's the measurements for a stylist's station. Ah-ha! And the stage? The mirror, everything you, the client sees as you sit in the chair (as long as your eyes aren't closed, I have a few nappers!).

I think his class was quite informative, although some of the thoughts he shared, many people didn't know or didn't do. It surprised me, because I am already doing most of the ideas he gave to us and learned them through both Polo Grill and Ihloff. Something as simple as listening...it just amazes me when people just don't do it. I think that's just a quality a person is supposed to possess and if it's one that you do not have, it's a necessity for you to work on it. I am not perfect and there are sometimes glitches in my consultations, but I really am a people pleaser and only want to make you look as beautiful/handsome as you possibly can be and create hair that you like as well!

So...from this I did learn, which I thought was strange. People think hair is dirty. I suppose it is, and if/when I find hair in my food at a restaurant, I stop eating it. But for me, hair on my clothes is an everyday part of life. I will have to adopt this reality of 'hair is dirty' for my clients comfort though, which can be done.
I also learned that to become an éxpert' in a given field, it takes 10,000 hours of work or practice. I of course, decided to do the math...
- if I included the 2100 hours that I went to school, plus the time as an assistant, plus the hours that I work now and the extra classes I've taken and will take...and then how many hours I approximately work each week....then it would take me AT LEAST 5 MORE YEARS to be an 'expert'. That was quite shocking for me.

So in conclusion, sweeping and listening. And looking into the mirror every now and again to realize what it is that my special relationships are looking back at.

Have a Photo of Your Worst Hair Ever?

Send it to me! christa.michelle.stylist@gmail.com

It's CONTEST time! From right now until August 7th, I'm going to be collecting these wonderful photos and putting them on my Fanpage on Facebook, if you're not a fan, join in the fun! My fans will be voting on which one they think is best, and the winner will receive a color makeover, valued at $150!

So whether it's color or a haircut or just styled REALLY crazy, I want to see it! And you want to win!

Strawberry Blonde Huh?

I love my clients. I know how I love to change my hair and do different things and I LOVE it when they want to as well!

Miss Rachel came in today being medium to dark golden brown color. She had decided she wanted to be strawberry blonde, all over. No highlights, no dark anymore, blonde, strawberry. All before her trip tomorrow!

So...talk, discuss, insure....talk again. And then we got BUSY! It was basically a 'color correction' instead of just a 'color', so I definitely needed a little extra time.

We put enlightener (powder bleach with creme booster) on every strand of hair. We needed to lift the previous hair color we had done up to a blonde/dark blonde color. It took a while and a little heat had to be involved, but we got her there. Then we had to color her back down because blonde roots and orange strands just won't cut it! So another 30 minutes with haircolor, rinsed, masked and she was good to go!

I love it when people challenge me like this and want to do something completely and totally different. It makes my days so much more fun! So thank you girl!

On Facebook Now!

Come join me on Facebook! Connect, network, and be included in the craziness of the salon life!

Christa Michelle / Ihloff Salon on Facebook

Prior Preparation Prevents Poor Performance

If only Polo Grill knew how much they taught me....

I really believe that thought it true. If you are prepared to start your day, then everything really just seems to go that much smoother. (Note: This is something I feel I need to work on. Starting.)

Often times at night, no, my apologies, every night before I leave the salon, I look at my books for the upcoming day. Glance over, hopefully it's full and no mistakes are made. I do have to say that usually my upcoming guests are people I've seen before, which makes me extremely happy. Obviously/hopefully that means that you liked previously what we had accomplished and/or are working towards a known goal. And seeing a familiar face is just awesome too. I definitely welcome new people into my chair, by all means, let me help you look even MORE fabulous! Love to!

So the evening before, I kind of mentally prepare myself if it's a busy day ahead and if not, then sometimes I'll pack a book or my laptop, or see if I can get a service done myself. I definitely prefer to stay busier, but those little times that a color glaze or a hair spa is snuck in for me or maybe even a little pedicure, the time sure flies by then!

I do have to admit something though. I'm a little OCD about my station. Jaclyn, my station buddy is pretty awesome at keeping it clean and helping me restock, that sort of thing. But I'm really fussy about WHERE the products are. And I prefer them to all be facing front and center. Preference, not absolutely necessary in busy times.

Another thing - I'm a perfectionist. And a people pleaser. Perhaps this is why this type of work is a good thing for me, but I want to help make people look as wonderful as they possibly can. And in timed situations, that is periodically more difficult to achieve. And the perfectionism kicks in, I want every little thing that may possibly be wrong, fixed. Then, not later. Then, even it takes 5 minutes over the appointment.

I've spoken with some stylists and I suppose learning is different for everyone. When I was in school, of course, technique was definitely emphasized over time. When I worked in my first salon, technique still. And at Marilyn's, I think it's a personal choice of the stylist.
I've known of certain stylists that won't take a guest if they're more than 15 minutes late because they won't be able to 'customize' the haircut. At Ihloff, that's actually the company's policy. We usually do the basic cut wet and then personalize it after we blow it dry (some, not all). Sometimes it takes longer than others, cowlicks, whirls, growth pattern, texture, it can all be a little tricky sometimes, so achieving perfection....sometimes takes just that extra minute.

Hair Refashionista!

If you did not make it to this last night, you missed out! Some of us from Ihloff were invited to the Openarms Youth Project center's latest gig: Hair Refashionista! We arrived around 5PM and started in with doing hair and makeup for the big show. The participants were between 14 and 22 and members of OYP group.



Some of the young adults had taken clothing from their closet and 'refashioned' it. There was one adorable guy that had cut out hearts from his jean's legs and then put them on the back of a vest. Perhaps for street style, it would have been a little risque for most men, maybe showing too much leg (*wink*) but creativity was definitely flowing here.

There was a few performers during the show that had previously won some awards. One girl was for singing and another was more towards lip syncing and dancing while in drag. It was a very fun evening and it was nice to see kids being able to feel confident and walk the runway!

Humidity Protection For Straight Hair!!!!

Yeah, no more pairing 3 and 4 products together for thick, curly/wavy hair this summer!!!

We JUST got in the Smooth Infusion Straightening Gloss on Friday!!! Yay! Aveda IS discontinuing Hang Straight, unfortunately, but replacing it with this awesome product instead. We still have Style Prep Smoother of course:



Style Prep is better for finer hair ( as far as I can tell so far), but if you have curly/wavy thicker hair that's coarser, come in and get our new product, the Gloss!

Met My Goals!

http://www.ihloffspa.com

Oh, my lovely salon; love it! A little background...

When I first moved to Oklahoma, I really didn't know if I wanted to continue to do hair. I had been working in Iowa at a salon and in a restaurant. I made really good money in the restaurant and it was easy and I've been doing it forever. The salon...it was fun, but...I made more money in the restaurant. Instant gratification I suppose, right?

Well, when I moved here, I started to work at The Polo Grill and all the clients there were constantly asking me if I was going to school or what I was doing. I just told them that I hadn't had a chance to get my license transferred yet from Iowa to Oklahoma, and I wasn't quite sure yet. Everyone told me about Ihloff and how great it was and how I should definitely go there.

So, I applied and was intent on getting the job. I had only been to the salon at Utica, so I didn't realize how large of a company it was, now having 4 different locations! I went through quite the interview process, 3 different times, so I could understand what I was getting myself into and them making sure I would fit with the company.

At our salon, every stylist has to go through an Assistant Training program. In Oklahoma, you have to go to school for 1500 hours I think, so about 9 months. In Iowa we had to go a little longer, so I was in school for about 18 months. But the Assistant program teaches you how to work in a salon and perfect the skills that you've previously learned and how to deal with clients in a one-on-one circumstances. Color with Aveda is extremely complicated as well, because you make everything; there is no "golden light brown" to pick, you have to mix it up from scratch.

40 classes and Advanced Masters sitting on your jury, will pass you through to being a stylist. It usually takes 8-12 months depending on how serious you are about the program and if you do any volunteer opportunities. After that, you start as a Protege 1 and we have 8 different levels at the salon.
To be able to advance to the next level, there are different goals that you have to meet and then you advance to Protege 2 (where I'm at).

The other levels are: Designer 1 & 2, Senior 1 & 2, Master & Advanced Master.

I was up for promotion at the beginning of May and today my manager let me know that I reached all my goals to be able to move up into a Designer 1 spot. But...I decided to not, not yet. I requested that I start to 'double book', which means when I have a color/foil, cut someone else's hair. I hopefully will be much busier and I prefer that. I don't like sitting and color seems to take forever sometimes. This way, I'll be able to see more people and keep busier overall. Yeah!

Sunscreen For The Hair!

Most of us are fairly well informed about skin cancer and the positives effects about using sunscreen. No sunburns, less chance for skin cancer, skin spots, freckles, damage, and etc.

What about your hair? Oprah Winfrey made the comment that the best invention of our previous century was haircolor, and I completely agree with her! Adjusting someone's haircolor can create such an awesome, creative change. It makes you feel better about yourself and sometimes it helps you even grow your hair out, because while it takes months for length to happen, if you want change, adding highlights or an overall different color still allows you to have fun in the moment.

It is important though to protect the hair from the sun, colored or not. Aveda has come out with this AMAZING product, which we cannot even seem to keep on the shelves, it's so awesome.

Aveda's Sun Care Hair Veil:



I spray it throughout the hair before I blowdry or allow the hair to airdry. Then before I go out swimming or even just out for the day, I'll spray it again, just for some extra protection. It's perfect for kids, women, and men too.

Stop Washing Your Hair Every Day!!!

Every other day. Every 2 days. Twice a week. As long as possible in-between. Period. Simple. Follow it!!!

Issue: "I have an oily scalp."
Answer: No, your scalp is used to you washing it every single day. So it produces oil because it knows you're going to remove it within 24 hours. Experiment for me, from the last time you washed it, go 36 hours (a day and a half, so Monday morning to Tuesday night). Then another 36hours (Tuesday evening to Thursday morning). And then try to go 48 (Saturday morning). The next week your scalp should have adjusted and you won't feel as 'greasy'.

Issue: "It looks greasy."
Answer: No one pays that much attention, trust me. People are so involved in themselves, they will rarely notice that you didn't wear matching socks, let alone wash your hair.

Issue: "It won't do anything unless I wash it. I can't get volume."
Answer: Please, shower. Allow the water to touch your hair and then...DON'T WASH IT! Just because your hair gets wet does NOT mean it has to be washed. When you get out of the shower, put your root booster in again (Volumizing Tonic works great!). Blast it with heat, because it's heat activated. You shall be beautiful with plenty of volume!

Issue: "I have fine hair."
Answer: Okay, fine greasy hair....I can try to get you to go MAYBE 36 hours...but even that's pushing it. Usually women and men with fine hair / oily scalp need to wash everyday. But washing with the right type of shampoo can improve HOW your hair looks. I love our volumizing shampoo and conditioner, Pure Abundance. You need a shampoo that cleanses thoroughly, to relieve buildup and then a conditioner that will help to plump up each hairstrand.

And it equals SAVING....

TIME - PRODUCTS - MONEY - LESS THERMAL STYLING = LESS DAMAGE!

Great and wonderful news for everyone.

(For the record, when I was in high school, I SWORE that my hair was super oily/greasy. I washed it every single day, sometimes TWICE a day and made it "squeaky" clean, literally. Note: if your hair ever does 'squeak' after washing it, you're using a very VERY astrigent shampoo that's harmful on your hair. STOP! Anyways...now, it's about twice a week. And really, I FULLY wash it once, and then wash my bangs and my crown and let the shampoo just 'slide' through the rest. I probably condition 4 or 5 days a week though. Start the conditioner at your ends and work it up through. We need to moisturize those poor ends that don't get to suck up the oil your scalp produces!)

I Can't Figure Out What To Do With My Hair!!!

The other day my friend had an event to go to around 11AM. I usually work this day at 12PM so there was going to be no salon time to get her hair done beforehand. She was complaining to me that she just didn't know what to do, she either wears it down or wears it in a ponytail. I asked her what she was trying to do, and she just wanted something 'different'. So I suggested just doing it half up / half down, with a little bump in the back for some height. She looked at me as though I was speaking Chinese. "I don't know how to do that; that's why I pay to get my hair done."

I think I looked at her like she was crazy. It sometimes astounds me to what extent some women don't know how to do their hair, but I suppose it is like everything...I suck at video games. Mario is about my limit with that, and I really just cannot wrap my mind around why and how you can play a game for hours on end. Yet, people can't understand how to just pin, curl, and twist to make a style.

I guess it just takes some PRACTICE!

Plain and simple. When you're at the grocery store, just pick up a hair magazine. Don't go through and look at those horrible haircuts though (we'll discuss that later) and color, but just look at the different styling techniques. Imagine how the stylist accomplished that look. You can also just 'people watch'. Now that is different than STARING at people, but I'm constantly looking at hair. Partly because it's what I do, but partly because I like getting new ideas and possibly learning something.

Some tools you will need to practice and experiment:

a blowdryer
a flat iron
a curling iron, unless you're able to do 'flat iron curls' (hard without a LOT of practice, trust me)
a comb
a brush
bobby pins
pony tail holders
a mirror to look into
a mirror to hold to look at the back of your hair (VERY IMPORTANT)
thermal protect/hairspray (some products are both, Aveda's Brilliant Hairspray for example)
TIME

It's easiest to work with the hair once it's dry and honestly, if you want it really smooth, you need to blow it out if your hair has some curl/frizz to it. Otherwise then you HAVE to use a flat iron, and then you still can't always get it as smooth. Then decide if you want to leave it down, put it all up or just partly up. Try to accentuate your best feature. If you have a great neck, pull it up a little bit, if you have great eyes, try to not let your hair fall over them! No one is perfect but we can sure hide what we aren't as happy about.

Bobby pins or little pony tail holders are really amazing, especially for summer and trying to get hair up without just having a boring pony tail. I will usually pull up the top part of the hair and secure it with a decorated clip or bobby pins and form a little bit of a 'poof' or bump for some volume (increases length in your face, causing it to look thinner, what woman DOESN'T want that?!) then I will pull the rest up as well either by twisting it or pull it into a pony and then hiding the holder by arranging the hair with pins.

One last thing: it does NOT have to look absolutely perfect! Every single hair does NOT have to be in place, every single bump smoothed down! No no no! That is boring and it makes it look as though you worked harder than you did. A few 'different' spot in the hair adds texture and creativitiy. As long as you're confident and can rock it, that's all that matters. So hold that creative head up and walk tall!

Sun Protection Is Needed

Tourmaline Charged Protecting Lotion, SPF 15



This is my most used product for skin care. It goes on my face every day before I put makeup on, my neck, my upper chest, because I do NOT want those age lines. And also, my hands. No one ever thinks about protecting your hands, but your hands show how old you are, so protect them with some sunscreen too!

Aveda says this about it:

Pure plant extracts plus tourmaline—an energizing mineral—infuse your skin with visible radiance. This light, oil-free formula rebuilds skin's moisture barrier while shielding from sun and other environmental assaults. So your skin looks and feels healthier and more radiant.

Amazing, pure and simple. And necessary for everyday not just in the summer!

Color Correcting With Foiling

Alright...so her hair wasn't THIS bad. I've actually never had anyone come in with this bad of hair, thank goodness! Every day is definitely different in my world and I'm always thankful when I can make someone's day and help their hair out at the same time.

It's strange how when I meet someone new, I can usually determine whether or not they had their hair done at the salon previously or not. As stylists, we have to go through such an extensive assistance program and our color is a step above anything I've ever used before. So when I see something different, I can usually identify it with not being Aveda color or Ihloff's work, usually. Mistakes happen and no one is perfect, but on average.

My poor girl though....she was so sweet. The last stylist hadn't lifted her hair to a high enough level, so it was very much stuck in the 'orange' zone. They had tried to tone it, but she mentioned that it washed out after just a few days. Golden orange looks good on very few....perhaps monkeys or clowns? That's about it and even that's not beautiful in all parts of the world.

So....she was down for a foil and I told her that I couldn't promise that we would be able to get rid of the orange. One thing that is very hard for people, guests and hairstyists even (!) to understand is that color does not lift color, at least not predictably. They may be some product out there, under some lens that I have not seen, but the plants have not given us this higher power yet! (Aveda's color is 97-99% naturally derived from plants). So, the only thing to do with orange hair color is to lift it out or darken it up. We did both! A couple blonds, a darker brown, all woven and sliced to a different pattern....a little toner at the end for a last attempt to tone down the previous brassy color, and to the chair for a trim.

I hate hate HATE cutting people's hair off if they want long hair. Personally, I've wanted long hair all my life and I've finally figured out the secret. Stop cutting it! But there does come a point that if it's damaged it needs to come off. But I still feel bad and will send you home with an intensive conditioner or have you come in for a hairspa treatment first. We'll try to repair what we can, and then the rest can be cut. Sometimes not everything can be saved, but overtime, we will prevail!

Oh, my foiling operation lady did make me smile with one of her comments. She is a working mother of 2. She and her husband are trying to take over the family business and she was literally falling asleep while I was foiling her hair because she was so exhausted...too cute. But my 'sweet personality' made her feel relaxed. I told her that she doesn't want to come on Saturdays then, because then it's super busy. She made my night though, being able to make someone else feel better, that's what it's all about anyway.

Another Sunday Down

Ahh....life of the strange scheduled stylist. Few people work on Sundays, which is exactly why I'm always in the salon that day - because it's everyone else's day off! Utica Square is the only location open that day, but it's nice and quiet because there's only 3 or 4 stylists that work on Sunday. So calm and peaceful...

Today I only had one wedding, which hopefully I have some pictures to post soon from! My bride looked amazing especially after the two hours that I spent making sure every last hair was in place. Her daughter kept us extremely entertained during the time; I believe she was around 2 and completely adorable. Jaime came in wanting something different, fun, and creative and with a little braiding, twisting, curling, pinning and twirling, I believe we accomplished it. Off it was for some vows and a huge party!

The remainder of the afternoon was fairly calm as well, with the exception of one stressed out girl, poor thing. Haircuts and the salon visits are supposed to be fun, but I understand bad experiences can sometimes get in the way. I like to begin each visit by talking about what you would like to do with your hair, the consultation. I would say, of my new guests, 75% of them don't like what they have and/or are looking for a change. I like to know what you don't currently like, but I love to know what you DO like even more. Only listing the negatives leaves me with a very blank picture and I like to have a least an outline of what you like. Education is very important to me as well, because I want you to know how to recreate what we do in the salon at home, and how to take care of your hair.